RENDERNOVA

Terms & Conditions

Please read our terms and conditions.

Last updated: Jan 01, 2025

Welcome to Rendernova.com! Please read these terms and conditions carefully before using Our Service.

Company name: Annaella Media Ltd.

Address: Veroias 11 st. 2023 Nicosia, Cyprus

Email: [email protected]

Interpretation and Definitions

Interpretation

Terms with capitalized initials have specific meanings defined in this document. These definitions apply equally whether terms appear in singular or plural form.

Definitions

For the purposes of these Terms and Conditions:

  • Country refers to: Cyprus

  • Company (also referred to as “We,” “Us,” or “Our”) refers to Rendernova.com.

  • Device means any tool capable of accessing the Service, such as computers, smartphones, or tablets.

  • Service refers to the Rendernova.com website and its related offerings.

  • Terms and Conditions Conditions (or simply “Terms”) mean this agreement, outlining the rights and obligations of users when accessing Rendernova.com

  • Third-party Social Media Service means any external service or content that may be accessed via Rendernova.com.

  • Website refers to Rendernova.com, accessible at https://rendernova.com

  • You refers to the individual or entity accessing or using the Service.

Acknowledgment

By using Rendernova.com, You accept these Terms as binding and confirm that You are over 18 years old. If You do not agree with any part of these Terms, please discontinue use of the Service.

Additionally, Your use of the Service is subject to Our Privacy Policy, which details how We collect, use, and protect Your personal data

Links to Third-Party Websites

Rendernova.com may contain links to third-party services or websites beyond our control. We do not assume responsibility for the content, privacy policies, or practices of these external sites. Use of third-party resources is at Your own risk.

Refund & Cancellation Policy

Cancellation Policy

Customers may cancel their order within 24 hours of purchase for a full refund, provided that the service has not commenced. If the project has already started, cancellations will be subject to a partial refund based on the work completed. Subscription-based services can be canceled anytime, but no refunds will be issued for the current billing cycle.

Refund Policy

We strive to provide high-quality rendering services, but if you are not satisfied, we offer refunds under the following conditions:

  • Full Refund: If the request is made within 24 hours of purchase and work has not started.

  • Partial Refund: If the project is in progress but not yet completed, a proportional refund will be issued based on work completed.

  • No Refunds: If the project is completed and delivered. If the cancellation request is made after 7 days from purchase. If the issue is due to personal preference rather than technical or service-related problems.

Revisions & Dispute Resolution

We offer limited free revisions (as stated in the service agreement) to ensure customer satisfaction. If you are not satisfied with the final result, please contact our support team at [email protected] to discuss possible resolutions.

Processing Time

Approved refunds will be processed within 7-10 business days via the original payment method.

Contact Us

For any refund or cancellation requests, please reach out to our customer support team at [email protected]

Termination of Access

We reserve the right to suspend or terminate Your access without notice if these Terms are violated. Upon termination, Your right to use the Service ceases immediately.

Limitation of Liability

Our liability for any damages arising from Your use of the Service will not exceed:

  • The amount You paid via the Service; or
  • €100 if You have not made any payments.

Rendernova.com is not liable for indirect or consequential damages, including but not limited to lost profits, business interruptions, or data loss. Some jurisdictions may not permit such limitations, so these may not apply to You.

"AS IS" Disclaimer

The Service is provided “as is” and “as available.” We make no guarantees regarding the accuracy, reliability, or performance of the Service and disclaim any implied warranties.

Governing Law

These Terms are governed by the laws of Cyprus. Your use of Rendernova.com may also be subject to other local, national, or international laws depending on Your location.

Disputes Resolution

If You have concerns or disputes regarding the Service, please contact us first at [email protected]. We aim to resolve issues amicably.

Changes to These Terms and Conditions

We reserve the right to modify these Terms at any time. If changes are significant, We will notify You 30 days in advance. Continued use of the Service after updates signifies Your agreement to the revised Terms.

Contact Us

For questions or concerns, reach out to us at:

Thank you for choosing Rendernova.com!